募集要項
- 募集背景
- An international consulting firm is searching for an Operations Analyst. The person who enters this role will be responsible for implementing standardised operational procedures to boost customer satisfaction and drive account opportunities.
- 仕事内容
-
An international consulting firm is searching for an Operations Analyst.Responsibilities:
* Gain an understanding of the client's specialised solution
* Resolve client issues
* Conduct root cause analysis
* Assist client staff with emergency maintenance matters
* Give on-call technical assistance
* Identify and drive automation opportunities
Requirements:
* 5+ years of relevant experience
* BSS and OSS product support experience
* Understating of prepaid telecommunication solutions
* Familiarity with online charging solutions
* Unix Shell, Perl, and PLSQL scripting skills
* Ability and willingness to operate on a flexible work schedule to ensure continuous operations support
- 応募資格
-
- 必須
- 5+ years of relevant experience
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY10,000,000.00 - JPY15,000,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇