募集要項
- 募集背景
- Take on the role of Senior Technical Support Engineer at a global IT security firm. The company is looking for an individual with experience handling networking and connection issues.
- 仕事内容
-
Take on the role of Senior Technical Support Engineer at a global IT security firm.Responsibilities:
* Provide technical support over the phone and through email
* Develop test environments to verify products
* Find and track bugs, improving product quality through innovative solutions
* Assist in training and development processes
Requirements:
* 5+ years' technical support experience with enterprise software
* Great problem-solving and troubleshooting ability
* Programming language knowledge (C/C++, Python, Ruby, Perl)
* Fluent English ability (understand technical documents)
* Industry certification a plus (MCSE, CCNA, Sec+, Network+, etc.)
- 応募資格
-
- 必須
- 5+ years' technical support experience with enterprise software
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY6,000,000.00 - JPY8,000,000.00 per annum
- 休日休暇
- 完全週休2日制、土日祝日休み、有給休暇