募集要項
- 募集背景
- A well-known cyber security organization is searching for a Technical Support Engineer to work in their Tokyo office. In this role, you will support issues surrounding web gateway, cyber security, and network technologies.
- 仕事内容
-
A well-known cyber security organization is searching for a Technical Support Engineer to work in their Tokyo office.Responsibilities:
* Provide software support to corporate users through email and over the phone
* Liaise between customers and engineering, product management, and other teams
* Support the alpha/beta product cycles as well as post-launch activities
* Assist in training/education for helpdesk team members
Requirements:
* Excellent customer service and team support skills
* Superior troubleshooting and organizational ability
* Good English & Japanese communication skills (reading, writing, speaking)
* Strong understanding of LAN/WAN, and various networking technologies (DNS, TCP/IP, HTTP 1.0/1.1, etc.)
* Windows, UNIX/Linus, Solaris, and virtualization expertise
- 応募資格
-
- 必須
-
Superior troubleshooting and organizational ability
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY6,000,000.00 - JPY8,000,000.00 per annum
- 休日休暇
- 完全週休2日制、土日祝日休み、有給休暇
