募集要項
- 募集背景
- A global wellness products company is seeking an IT Support Generalist. The selected candidate will provide technical support, maintain IT systems, and ensure security compliance.
- 仕事内容
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A global wellness products company is seeking an IT Support Generalist.Responsibilities:
* Install and maintain hardware and software for local staff
* Provide technical support and resolve IT issues
* Coordinate IT-related communication with global offices
* Diagnose and address Tier II technical issues
* Document support requests and solutions in ticketing systems
* Monitor and maintain computer systems and networks
Requirements:
* 2-4 years of experience in IT support or a relevant role
* Experience with IT tools (ticketing systems, remote desktop, and diagnostic software)
* Understanding of security practices and tools for ensuring data protection and compliance
* Skilled in Windows and macOS operating systems
* Prior experience in IT support at a business company is a plus
* Proven experience in the MLM industry is preferred
* Business level English and Japanese
- 応募資格
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- 必須
- 2-4 years of experience in IT support or a relevant role
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY4,000,000.00 - JPY6,000,000.00 (年収)
- 休日休暇
- weekends off, public holidays, paid holidays