【英語を活かす】シニアテクニカルサポートエンジニア/ Senior Tech Support Engineer 外資系技術会社の転職・求人情報 29811475

募集要項

募集背景: A Senior Tech Support Engineer position is now open in a global technology company. The chosen applicant will be responsible for resolving customer technical issues and supporting the team and the operation.

仕事内容: A Senior Tech Support Engineer position is now open in a global technology company.
Responsibilities:

* Undergo a substantial skills development and learning program
* Upskill on our support processes and products
* Troubleshoot customer issues with the support of tenured engineers
* Engage regularly with the engineering team to bring value to customers
* Develop through training, learning tools, research time and training days
* Run case clinics to benefit other members of the team

Requirements:

* Bachelor's degree or equivalent
* More than 5 years of related working experience
* Prior account management or customer engagement experience
* Advanced knowledge of vSphere ESXi and vCenter Server
* Expert knowledge in VMFS/NFS architecture and troubleshooting
* Experience in handling issues related to core vSphere features such as HA, DRS, or vMotion
* Knowledge of any scripting languages such as Python, PowerShell, etc.
* Certifications in Linux, Linux-enabled solutions, or other technologies
* Native level Japanese; fluent level English

応募資格

事業内容・会社の特長: An international technology company that provides innovative products and solutions to various industries. Serving diverse industries, the company provides innovative products that power communication, networking, and data storage systems.

Keywords:

テクニカル, アカウント管理, テクノロジー, サポート, トラブルシューティング, 外資系

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