募集要項
- 仕事内容
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We are looking an Issue Management & Resolution Specialist who can take the following responsibilities:
• Resolve issues and improve user experience’s environment
• Engage in incident analysis, identify and propose opportunities by coordinating across groups and stakeholders
- 応募資格
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- 必須
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• 5+ years of hands-on experience with supporting a huge number of user environment, working with various stakeholders and offshore vendor partners
• Fluent level of Japanese and Business level of English
• Solid understanding of enterprise level endpoint systems (Win10, 11, Microsoft 365, virtual desktop etc.)
• Experience working in large-scale environment
- 歓迎
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- Strong execution and analytical skills
- Ability to think out of the box, generates new ideas and processes
- 雇用形態
- Permanent hiring
- ポジション・役割
- IT Service Lead
- 勤務地
- Tokyo
- 勤務時間
- Standard working hours (9:00-18:00)
- 年収・給与
- 9 million yen ～ 14 million yen
- 待遇・福利厚生
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• Lively cross-cultural environment with passionate teammates from different countries
• Numerous welfare benefits
• Competitive salary
