募集要項
- 募集背景
- A leading provider of business services is searching for a Sr. Software Support Specialist. The successful applicant will work with clients and internal colleagues to ensure identified technical problems are resolved.
- 仕事内容
-
A leading provider of business services is searching for a Sr. Software Support Specialist.Responsibilities:
* Foster relationships with clients
* Ensure identified client problems are resolved
* Lead escalation processes
* Share status and concerns to clients and management
* Develop solutions and handle software configuration
* Organise software training sessions and seminars
Requirements:
* Bachelor's degree or equivalent in computer science, information system management, or a similar discipline
* 5+ years of experience in software technical support or implementation
* Technical expertise in database principles, .NET web applications, XML, etc.
* Advanced analytical, problem-solving, and facilitation skills
* Ability and willingness to travel locally and overseas
* Native level Japanese; business level written and spoken English
- 応募資格
-
- 必須
- 5+ years of experience in software technical support or implementation
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY7,000,000.00 - JPY10,000,000.00 （年収）
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
