募集要項
- 募集背景
- A major industrial IT company is looking to fill a Support Engineer position. The selected applicant will provide timely and effective support to both domestic and global customers.
- 仕事内容
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A major industrial IT company is looking to fill a Support Engineer position.Responsibilities:
* Manage technical inquiries via phone or email
* Partner with support teams in Japan and overseas
* Explain and instruct customers on product features
* Provide English and Japanese translations for online guides, manuals and product-related documents
Requirements:
* Bachelor's degree, preferably in a technical field
* Hands-on experience in customer support and troubleshooting
* Experience in product documentation or translation is a plus
* Strong MS Office competency
* Excellent problem-solving and multitasking skills
* Native Japanese; English proficiency (German language skills are welcomed)
- 応募資格
-
- 必須
- Hands-on experience in customer support and troubleshooting
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY5,000,000.00 - JPY8,500,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇