募集要項
- 募集背景
- A Technical Support Engineer position is now available at an international IT company. The candidate chosen for this role will oversee risk mitigation procedures and troubleshoot technical issues for clients.
- 仕事内容
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A Technical Support Engineer position is now available at an international IT company.Responsibilities:
* Work with clients and cross-functional colleagues to resolve technical problems
* Create and execute relevant technical processes
* Collaborate with internal teams to drive customer success
* Oversee customer escalation management procedures
Requirements:
* Background in troubleshooting web application problems
* Knowledge of relevant internet protocols
* Prior experience in providing technical support to clients
* Advanced customer relationship building skills
* Written and verbal Japanese and English proficiency
- 応募資格
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- 必須
- Knowledge of relevant internet protocols
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- 最大 JPY10500000 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇