募集要項
- 募集背景
- A global software organisation is looking to hire a Senior Support Engineer. The candidate selected for this position will be responsible for driving technical and customer services skill development for the company's technical support team.
- 仕事内容
-
A global software organisation is looking to hire a Senior Support Engineer.Responsibilities:
* Support the technical support team with technical expertise
* Communicate with customers to support application integration
* Establish strong working relationships with the relevant functions
* Assist customers with product implantation
* Investigate and develop records of customer issues
* Keep accurate case and customer files
Requirements:
* Bachelor's degree or equivalent education or experience in computer science
* Experience in commercial software troubleshooting
* SQL scripting, HTML, and JavaScript experience
* Proven experience providing support for enterprise-level applications
* Expertise in networking and server implementation
* Expertise in relational databases
- 応募資格
-
- 必須
- Experience in commercial software troubleshooting
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY8,000,000.00 - JPY11,000,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇