募集要項
- 募集背景
- A global IT solutions provider is in need of a Customer Success Manager. In this position, you will be responsible for proving customers with high quality experience when using the company's products and services.
- 仕事内容
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A global IT solutions provider is in need of a Customer Success Manager.Responsibilities:
* Gain an understanding of customer business plans and challenges
* Collaborate with engineers on implementation
* Handle daily project strategy in collaboration with internal and external management
* Define and assess client ROIs and KPIs to develop engagement optimisation ideas
* Collaborate with internal teams to gain expertise in the company's offerings
* Support the development of change management initiatives
Requirements:
* 5+ years of pharmaceutical or life science experience for a pharmaceutical or life science company
* Proven experience in customer success
* Experience in consulting is ideal
* Native level Japanese; business level English
- 応募資格
-
- 必須
- 5+ years of pharmaceutical or life science experience for a pharmaceutical or life science company
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY10,000,000.00 - JPY11,000,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇