募集要項
- 募集背景
- A global IT solutions provider is looking to hire a Customer Success Analyst. The selected applicant will be responsible for using expertise in the customers' business objectives to drive use of the company's products and services.
- 仕事内容
-
A global IT solutions provider is looking to hire a Customer Success Analyst.Responsibilities:
* Gain an understanding of customer business plans and challenges
* Take part in customer requirement workshops
* Collaborate with cross-functional colleagues to place test configurations into a production environment
* Define and assess client ROIs and KPIs
* Collaborate with internal teams to gain expertise in the company's offerings
* Record requirements in the company's internal systems
Requirements:
* 2+ years of pharmaceutical or life science experience for a pharmaceutical or life science company
* Proven experience in customer success
* Data analysis skills
* Native level Japanese; business level English
- 応募資格
-
- 必須
- 2+ years of pharmaceutical or life science experience for a pharmaceutical or life science company
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY10,000,000.00 - JPY11,000,000.00 (年収)
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇