募集要項
- 募集背景
- An international medical device organisation is looking to hire a Customer Service Specialist. The candidate selected for this role will be responsible for handling customer orders and communicating with various internal and external parties.
- 仕事内容
-
An international medical device organisation is looking to hire a Customer Service Specialist.Responsibilities:
* Answer questions from distributors, customers, and sales staff via phone call
* Handle sales staff and customer orders
* Record order data into the company's ERP system
* Review usage reports for consignment information
* Change customer data in the database to reflect information updates
* Support work flow optimisation
Requirements:
* Associate degree or equivalent
* Experience in order management
* Computer proficiency
* Strong analytical skills
* Experience in customer service for the medical industry is a plus
* Fluent level Japanese
- 応募資格
-
- 必須
- Experience in order management
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY5,000,000.00 - JPY10,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇