募集要項
- 募集背景
- A global internet company is looking to hire a Customer Success Executive. In this position, you will assist inside sales and field account colleagues with post-sales issues. This is a great opportunity to further your career with an intentional company.
- 仕事内容
-
A global internet company is looking to hire a Customer Success Executive.Responsibilities:
* Handle customer issues
* Support onboarding for medium-sized customers
* Communicate with customers regarding problems and escalations
* Oversee the service optimisation strategy
* Resolve issues from cross-regional customers
* Track regional customer trends and optimisation points for customer experience operations
Requirements:
* Bachelor's degree or above is ideal
* 1+ years of related experience is a plus
- 応募資格
-
- 必須
- 1+ years of related experience is a plus
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY5,000,000.00 - JPY8,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇