募集要項
- 募集背景
- An exciting company working in IT security is searching for a Customer Success Manager. The candidate who enters this role will work with customers and engineering teams to ensure that customers extract the maximum value of the company's services.
- 仕事内容
-
An exciting company working in IT security is searching for a Customer Success Manager.Responsibilities:
* See that customers receive optimal return on investment
* Support customers in the implementation of integrations and workflows
* Serve as the initial line for handling customer support requests
* Act as a customer advocate during the development of roadmaps and improvements
* Maintain a detailed understanding of typical business challenges that customers face
* Support the development of risk mitigation plans
Requirements:
* 5+ years of work experience in pre-sales, support, customer success, consulting, or similar
* High level consulting and project management skills
* Ability and willingness to travel
* Native level Japanese; business level English
- 応募資格
-
- 必須
- High level consulting and project management skills
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY12,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇