募集要項
- 募集背景
- A global fitness equipment company is looking to hire a Service Manager. In this role, you will be responsible for managing the company's internal customer service department and the direct and third-party field service employees.
- 仕事内容
-
A global fitness equipment company is looking to hire a Service Manager.Responsibilities:
* Provide Japanese-to-English issue translations
* Supervise internal customer service and field service team operations
* Define and track KPI performance
* Drive efficiency optimisation
* Create strategy to boost service revenue
* Perform ad-hoc duties as needed
Requirements:
* Bachelor's degree or above
* 10+ years of experience in technical support team management
* Team development skills
* Technical proficiency
* Ability and willingness to travel
* Verbal English proficiency
- 応募資格
-
- 必須
- 10+ years of experience in technical support team management
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY10,000,000.00 - JPY13,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇