募集要項
- 募集背景
- An American robotic process automation company is in need of a Customer Success Manager. This position will use superb customer management skills to build strong relationships and support customers in achieving their goals.
- 仕事内容
-
An American robotic process automation company is in need of a Customer Success Manager.Responsibilities:
* Mange relationships with assigned clients with the goal of increasing adoption, ensuring retention, and satisfaction
* Establish an advisor relationship with each assigned client and effectively promote the value of the company's products and services
* Develop and prepare customers for advocacy
* Work with clients to establish key performance indicators to support customer's achieving their goals
* Cultivate and identify upsell opportunities
* Advocate customer needs across different departments
* Manage account escalations
Requirements:
* 6+ years of relevant experience
* Proficiency is Salseforce.com and Microsoft Office applications
* Experience working with clients of all sizes
* Experience closing sales at the executive level is a plus
* Technology background is a plus
- 応募資格
-
- 必須
- Proficiency is Salesforce.com and Microsoft Office applications
- 雇用形態
- Permanent
- 勤務地
- Osaka
- 年収・給与
- Negotiable based on experience
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
