募集要項
- 募集背景
- A large cyber security company is looking to hire a Customer Success Manager. The candidate who enters this role will act as an advisor to the company's clients to ensure they get the most from the company's security solutions.
- 仕事内容
-
A large cyber security company is looking to hire a Customer Success Manager.Responsibilities:
* Drive adoption of solution with the assigned accounts
* Work with sales engineers to support a seamless customer on-boarding process
* Work with customers to design their security strategy
* Support the sales team in customer renewals and prioritising related resources
* Monitor adoption rates of assigned accounts, provide insight to customers, and communicate to the sales and marketing teams.
* Identify potential issues within the accounts and work with the business to resolve them
Requirements:
* Experience in customer-facing roles
* Troubleshooting ability
- 応募資格
-
- 必須
- Troubleshooting ability
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY11,000,000.00 per annum
