募集要項
- 募集背景
- A large international consumer goods company is searching for a Customer Care Executive with project management. This role will supervise 4 of the company's major customer care programs for a better brand representation in the market.
- 仕事内容
-
A large international consumer goods company is searching for a Customer Care Executive with project management.Responsibilities:
* Manage customer care programs whose services range from warranty, handling complaints to friend referrals
* Grow the number of subscribed users to meet KPIs
* Provide support to first-time users and drive conversion to more loyal repeat customers
* Resolve any complaints or negative comments
* Manage friend referrals
Requirements:
* Bachelor's degree
* 3+ years' experience in project management
* Business level verbal and written proficiency in both Japanese and English
* Understanding of web and/or system functions
- 応募資格
-
- 必須
- 3+ years' experience in project management
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY7,500,000.00 - JPY9,500,000.00 per annum