募集要項
- 募集背景
- An international manufacturer is searching for an experienced individual for the role of Customer Service. The selected candidate will process customer orders from inquiry to delivery completion and ensure the service is delivered smoothly.
- 仕事内容
-
An international manufacturer is searching for an experienced individual for the role of Customer Service.Responsibilities:
* Manage high value domestic customer orders from inquiry to delivery completion
* Take ownership of the order to cash process, process order timely with accuracy and efficiency to meet customer on time in full delivery requirements
* Track order status of overall performance, monitor and resolve exception orders
* Manage customer complaints through active participation in problem solving
* Work continuously on improvements, identify root cause hindering the total order process and provide corrective actions
Requirements:
* Bachelor's degree
* 3+ years' experience in customer service and order processing, which includes logistics/SCM discipline
* Experience with SAP/CRM is preferred
* Excellent communication skills both verbal and written; ability to speak in English
- 応募資格
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- 必須
- 3+ years' experience in customer service and order processing
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Osaka
- 年収・給与
- JPY3,600,000.00 - JPY4,200,000.00 per annum