募集要項
- 募集背景
- A multinational provider of online marketing software is looking for a passionate and motivated Product Support Engineer. In this role you will help solve customer needs by providing an exceptional level of customer support.
- 仕事内容
-
【年収800万円~1000万円】Responsibilities:
* Effectively analyze complex issues, identify possible solutions, and present recommendations to clients through the a ticketing system, email, and phone
* Write and debug clean, reusable JavaScript code to fulfil customer requirements
* Write custom internal tools to increase efficiency
* Communicate with a wide range of technical and non-technical customers
Requirements:
* Bachelor's degree or diploma in Computer Science or a related discipline
* 3+ years' experience in a client facing role
* Experience with digital marketing and web analytics products
* Strong knowledge of JavaScript, HTML, CSS, and/or experience in mobile frameworks or other coding languages
* Excellent written and verbal communication skills in Japanese & English
- 応募資格
-
- 必須
- 3+ years' experience in a client facing role
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY10,000,000.00 per annum