募集要項
- 募集背景
- A multinational IT solutions provider is currently hiring a Customer Service Consultant. Working as a member of the installation team, you will analyze existing systems, interface requirements, business processes, and operational needs and advise customers on product operation.
- 仕事内容
-
A multinational IT solutions provider is currently hiring a Customer Service Consultant to advise customers on product operation.Responsibilities:
* Engage with customers to understand business requirements and identify product and product setup requirements
* Guide and advise customers in terms of best practice operational processes and systems usage practices
* Manage and execute data migration activities
* Provide on-site support to end users
* Provide ad-hoc consultancy services to deliver ongoing advice and guidance to clients
Requirements:
* Bachelor's degree or equivalent
* Excellent communication and interpersonal skills
* Strong PC knowledge including MS Office applications, Unix OS command, basic programming skills, and basic network knowledge
* Business IT application, ERP, and/or automotive experience is a plus
* Native level Japanese; business level English
- 応募資格
-
- 必須
- Strong PC knowledge including MS Office applications, Unix OS command, basic programming skills, and basic network knowledge
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY5,000,000.00 - JPY7,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇