募集要項
- 募集背景
- A global financial services firm is searching for a dynamic Client Support Specialist to join the Tokyo team. The ideal candidate will have a good balance of strong technical skills and client facing experience.
- 仕事内容
-
A global financial services firm is searching for a dynamic Client Support Specialist to join the Tokyo team.Responsibilities:
* Provide exceptional overall client experience to clients using time-sensitive, mission critical applications
* Diagnose technical problems and communicate solutions to customers
* Keep the customer informed on the status of all open requests
* Gain a deep understanding of the company market data products, architecture and customer base
* Work closely with product development and QA as the voice of the customer
Requirements:
* BA or BS degree
* Understanding of networks and a thorough understanding of core computing concepts (CPU's, memory, I/O, etc.)
* Spoken & written English fluency
* Strong UNIX proficiency including power tools and scripting preferred
* Exposure to front office trading/market data environments, ideally in a client/business facing role
* 5+ years of experience in a client facing role is preferred
- 応募資格
-
- 必須
- Understanding of networks and a thorough understanding of core computing concepts (CPU's, memory, I/O, etc.)
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY4,000,000.00 - JPY6,000,000.00 per annum
