募集要項
- 募集背景
- A leading multinational financial services institution is seeking an experienced IT professional for the role of Incident Manager. The successful candidate will manage severe and major incidents, primarily those associated with large-scale infrastructure issues or high risk data/application issues.
- 仕事内容
-
A leading multinational financial services institution is seeking an experienced IT professional for the role of Incident Manager.Responsibilities:
* Undertake post incident reviews, with a focus on identifying process or operational improvements
* Advise and consult with other IT teams on processes relating to incident, problem, and change management
* Work with IT teams to improve the overall stability of the production environment both regionally and globally
* Assist in driving educational, training, and communication programs
* Execute major event projects
Requirements:
* Proven troubleshooting skills within an IT support environment
* Understanding of and experience with technology used in investment banking
* Understanding of and experience with data center infrastructure is a plus
* Ability to translate technical incidents into business terms
* Strong crisis management skills and the ability to handle stressful situations
- 応募資格
-
- 必須
- Proven troubleshooting skills within an IT support environment
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY14,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇