募集要項
- 募集背景
- A global IT software manufacturer is searching for a Customer Success Manager to oversee team operations in Tokyo. The selected individual will manage the country's customer success staff, driving team growth while building relationships with customers and setting overall business strategies.
- 仕事内容
-
A global IT software manufacturer is searching for a Customer Success Japan Manager to oversee team operations in Tokyo.Responsibilities:
* Lead and advise the team of customer success managers
* Develop performance metrics to promote success and growth
* Collaborate across teams to provide comprehensive services to existing and potential customers
* Work with senior management to develop business plans and objectives
Requirements:
* 10+ years at a customer-facing organization
* Knowledge of the cloud software industry
* Experience in personnel management
* Strong fluency in English and Japanese
- 応募資格
-
- 必須
- 10+ years at a customer-facing organization
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY18,000,000.00 - JPY20,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇