募集要項
- 募集背景
- A multinational automation manufacturing company is currently hiring a Head of Technical Support. In addition to leading the technical support team, you will support, educate, and train customers via email, telephone, and on-site visits.
- 仕事内容
-
A multinational automation manufacturing company is currently hiring a Head of Technical Support.Responsibilities:
* Create pre-sales and technical KPIs to drive growth and improve customer satisfaction in the local market
* Coach, guide, develop and manage the technical support team
* Provide technical support to distributors and end-users
* Develop and translate technical training curriculums and conduct technical training programs for distributors and end-users
* Participate in customer visits, trade shows, and seminars
Requirements:
* Bachelor's degree or higher in an engineering or computer science-related discipline
* Experience in robotics, automation, or a related industry
* Experience with technical training and customer visits
* Ability and willingness to travel both domestically (regularly) and internationally (occasionally)
* Fluency in both English and Japanese
- 応募資格
-
- 必須
- Experience in robotics, automation, or a related industry
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY10,000,000.00 - JPY12,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇