募集要項
- 仕事内容
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≪Main Business≫
The HR Advisor provides effective HR service delivery through the following:
Delivering a quality and trusted HR advisory service through every customer interaction
Resolving low to medium complexity HR queries and issues in respect of various global and local HR policies and processes as defined in the Global HR Services Service Catalogue
≪Typical Accountabilities≫
Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of various global and local HR policies and processes, as defined in the Global HR Services service catalogue.
Utilize Knowledge Base to manage all incoming call center queries that can be resolved during phone call or that require basic investigation to provide resolution; proactively utilize all resources and technology
available
※一部抜粋
- 応募資格
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- 必須
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≪Experience≫
■Mandatory
●Minimum 3 year’s experience of general HR or payroll
●Ability to prioritize activities and multi-task in order to meet goals and deadlines
●Work collaboratively, as part of a team
●Able to work independently and take accountability for the quality of personal outputs and success
●Demonstrated strong interpersonal, service minded, verbal (phone) and written communication, as well as active listening skills to handle a volume of inbound inquiries from employees/customers
●Demonstrated ability to use Microsoft Office products (Word, Excel, Outlook, PowerPoint, SharePoint, etc.)
≪Languages≫
■Nice to have
●Fluent spoken and written English and Japanese
- 歓迎
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●Experience of working in a customer service environment and of having worked in a technology driven environment
- 雇用形態
- 正社員
- 勤務地
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大阪府大阪市
（※オフィスがあるビルは、JR大阪駅と2階連絡デッキ及び地下1階接続通路でつながっております）
- 勤務時間
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内勤職：フレックスタイム制 (1日の標準労働時間7時間15分)
☆毎週金曜日は、16時に帰宅することを奨励しています
- 年収・給与
- 想定年収：約800万円 ～ 1,200万円 ※前職での給与とご経験を考慮いたします
- 待遇・福利厚生
- 社宅制度、退職金制度(確定拠出年金)、財形貯蓄制度、融資制度、持株会制度、慶弔見舞金、健康診断、福利厚生倶楽部、ほか
- 休日休暇
- 完全週休2日制（土・日）、祝日、年末年始(6日間)、年間休日119日（2012年実績）、年次有休休暇(初年度12日、2年目より20日)、慶弔・赴任・リフレッシュ、頭痛休暇ほか
