募集要項
- 募集背景
- A multinational research group is searching for a strong communicator with an interest in emerging technologies to join them as a Client Engagement Manager. In this role, you will manage client inquiries, providing advice and recommending new content as appropriate.
- 仕事内容
-
【年収500万円～600万円】Responsibilities:
* Direct and facilitate client inquiries to the appropriate research analyst members and follow up on completed inquiries to ensure client satisfaction
* Facilitate meetings between company analysts and clients to help build client relationships
* Provide advice and training to clients on how best to work with the company
* Work with account management and research teams to identify clients who may need or benefit from added guidance on the effective use of the company's offerings
* Call or email subscribers to encourage usage and/or to offer product demonstrations and training
* Produce and analyse client usage reports to identify subscribers with low usage and contact them to encourage use
* Proactively recommend new content to subscribers
Requirements:
* Strong interpersonal skills; ability to interact effectively with internal sales and research staff as well as external clients
* Intellectual curiously regarding emerging technology and its impact on business and society
* Excellent command of Microsoft Word, Excel and PowerPoint; working knowledge of CRM is an advantage
- 応募資格
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- 必須
-
Strong interpersonal skills; ability to interact effectively with internal sales and research staff as well as external clients
Intellectual curiously regarding emerging technology
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY5,000,000.00 - JPY6,000,000.00 per annum
