募集要項
- 募集背景
- A manufacturer of industrial and electronic equipment is in the market for an experienced technician to join Tokyo operations as a Regional Technical Specialist. The company is looking for an individual with strong communication skills to assist customers and partners with technical support and optimize processes.
- 仕事内容
-
【年収500万円~750万円】Responsibilities:
* Handle the escalation and reporting process for issues
* Offer high level technical support for customers and partners
* Manage Beta placements as assigned by the RTS Manager
* Suggest areas of improvements through technical reports
* Guarantee that technical documentation adheres to local standards
Requirements:
* 5+ years in technical support and customer service
* Degree in Electrical/Mechanical fields, or equivalent
* Advanced proficiency in office software
* Strong ability in both Japanese and English
* Willingness to travel
- 応募資格
-
- 必須
-
・5+ years in technical support and customer service
・Degree in Electrical/Mechanical fields, or equivalent
・Advanced proficiency in office software
・Strong ability in both Japanese and English
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY5,000,000.00 - JPY7,500,000.00 per annum