募集要項
- 募集背景
- A world leading market intelligence company is looking for a bilingual Technical Account Manager to lead technology, service, and strategic programs, working closely with account teams to deliver outstanding customer experience.
- 仕事内容
-
【800万円~1000万円】Responsibilities:
* Work with account teams to execute sales opportunities and assist in the promotion of the company's products and technologies; employ proactive service management initiatives demonstrating a thorough knowledge of client needs
* Monitor and drive global service level agreement performances
* Establish and maintain a trusted advisor role; own the client technical relationship
* Perform capacity planning through regular reviews of bandwidth reports and system capacity reports
* Act as client escalation point for all issues impacting technical services ensuring appropriate actions are taken
Requirements:
* A degree in a technical field or business information technology
* Understanding of computer systems architecture and networking concepts in the financial/banking industry
* Japanese and English fluency (spoken and written)
- 応募資格
-
- 必須
-
A degree in a technical field or business information technology
Understanding of computer systems architecture and networking concepts in the financial/banking industry
Japanese and English fluency
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY8,000,000.00 - JPY10,000,000.00 per annum