募集要項
- 募集背景
- A semiconductor company is seeking an individual with prior field service and customer support experience to join them as Field Service Engineer. This role requires strong troubleshooting skills and a safety-first mentality, in addition to the ability to create and maintain a high level of customer satisfaction.
- 仕事内容
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Responsibilities:
* Create and maintain a high level of customer satisfaction, implementing swift responses to both internal and external customers while maintaining a safety-first mentality
* Develop action plans for problem resolution, present to internal and external customers
* Develop improvements for processes, hardware and software for continuous improvement of the company's equipment/business operations
* Other duties as assigned
Requirements:
* A bachelor's degree from an accredited college in electrical engineering/electronics technology/chemistry/physics or an associate's degree in electronics/electro-mechanical plus 5 years of semiconductor fabrication maintenance experience
* 3+ years' field service/customer support background and 2+ years process support experience in semiconductor capital equipment
* Knowledge in any or all of the following areas is a plus: wafer fab, closed loop gas and vacuum control, CVD (plasma, thermal), EPITAXY, electro-pneumatic controls, microprocessor based controllers, robotics, basic software concepts, toxic and/or flammable gasses and acids
* Basic troubleshooting skills for the repair of complex microprocessor controlled electromechanical systems
* Japanese fluency
- 応募資格
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- 必須
- ・A bachelor's degree from an accredited college in electrical engineering/electronics technology/chemistry/physics or an associate's degree in electronics/electro-mechanical
- 雇用形態
- Permanent
- 勤務地
- Osaka
- 年収・給与
- Negotiable based on experience
