募集要項
- 募集背景
- A multinational premium appliance company is looking for a Service Manager for the Professional Business Unit. The selected candidate will oversee service operations, support local market development, coordinate technical support activities, and manage relationships with distributors, service partners, and headquarters functions in Japan.
- 仕事内容
-
A multinational premium appliance company is looking for a Service Manager for the Professional Business Unit.Responsibilities:
* Plan and coordinate service-related activities
* Support local market development initiatives
* Manage budget planning for service and export-related activities
* Contribute to the development, coordination, and budgeting of key account management strategies
* Support local certification and registration activities including participation in the Medical Product Officer Network and responsibility for Yakuji-Sanyaku positions
* Support global and local audit readiness and response
* Communicate technical and quality-related feedback to headquarters functions and contribute to implementation activities
* Drive continuous improvement of service processes
* Organise customer visits and events in coordination with sales entities and export departments
* Represent Japan in regional service meetings
Requirements:
* Bachelor's degree or above in a technical field
* More than 10 years of business experience
* More than 3 years of experience leading technical service or support operations
* Ability to build relationships with distributors and technical stakeholders across markets and factories
* Solid technical experience
* Ability to translate legal and regulatory requirements into practical working instructions
* Proficient in Japanese; business level English
Preferred requirements:
* Further higher education such as Master Craftsman, Technical Merchant, Industrial Engineering, or equivalent
- 応募資格
-
- 必須
-
More than 10 years of business experience
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY6,000,000.00 - JPY9,000,000.00 per annum
