募集要項

仕事内容: 外資系大手NWベンダーでの募集です。
ITコンサルタントのご経験のある方は歓迎です。
As an Engagement Manager you will maximize value retention and growth throughout the customer life cycle. You will help to build innovate and evolve customers' performance cloud computing and security strategies. Delivering innovative outcomes for customers through efficient relationships business acumen and operational focus.

■As an Engagement Manager you will be responsible for：
・Acting as the strategic driver and technical advisor to architects and technology leaders of Akamai's premier customers leading cross functional stakeholders navigating complex challenges and driving high impact outcomes
・Partnering with Sales and pre sales to make recommendations that expand adoption of Akamai's products and services
・Maximizing customer satisfaction retention and growth based on the customer's needs and business requirements
・Being the central point of contact for the customer and leading account team to deliver customer success
・Responding to escalatio…

応募資格

必須: ・Be a customer advocate passionate about delivering technical solutions
・Demonstrate experience in a customer facing role within the Information Technology industry
・Experience working with cloud computing （AWS GCP Azure etc） network technologies （DNS HTTP） web performance security or media related technologies methodologies and/or architectures
・Demonstrate communication skills and an ability to build trusting relationships with customers across various levels
・Be a team player able to collaborate prioritize and solve problems in a fast changing environment
・Demonstrate experience in Program or Project management in a cross functional and technical team
・Fluent in Japanese and Conversational in English

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会社概要