募集要項
- 仕事内容
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This role is responsible for the day-to-day leadership of Global HR Operations.Regional Operations:
It has leadership accountability for a team who is supporting the GHRO operation needs of employees across the region.
Oversee work and daily activities for Global HR Operations staff to ensure Service Level Agreements (SLAs) are met and issues are resolved with clients
Distribute work (potentially across regions) as necessary based on staffing, skills/knowledge, and priorities
Provide direct, escalation support to stakeholders on time sensitive or highly confidential Global HR Operations work; provide onsite expertise and escalation support to regional stakeholders as needed.
Handle escalations and problem solve complex situations
Grow GHRO team member in their enterprise knowledge and transaction development
Provide training on existing or new skills/knowledge areas to onsite staff as needed and oversee system testing
Inspire a strong, healthy team
Strategy Development and Execution:
Identify opportunities to improve the business by considering client needs, customer experience, costs/ROI, technology, and SLAs
Drive compliance auditing and implement actions for improvements
Engage with stakeholders and HR partners and work closely with Senior Managers to develop and implement operational improvements
Leverage technology to improve employee experience, increase productivity, and build a Global HR Ops community
Partner and collaborate with senior management as a strategic partner on projects and the implementation of operational strategies
Manage assigned enterprise project(s)
Global HR Operations Community Building and team development:
Provide leadership, direction and exemplify the values of our brand and share those values with clients and team
Support and participate in building a community among all Global HR Operations employees
Positively influence Global HR Operations team members through change associated with new technology, new processes, new team members and a growing, global clientele
Set an example for positivity, flexibility, leadership, and inspire a cross-functional and cross-regional GHRO team
- 応募資格
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- 必須
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Mandatory:
Bachelor’s degree in Human Resources and/or Business related field
Minimum 5 years of leadership experience or HR functional expertise
Previous work experience in an HR Operations or similar environment
Experience managing teams through change
English: Advanced level
Japanese: Fluent – Native level (Equivalent to JLPT N1)
Skills / Knowledge:
Ability to drive HR processes and to deliver high quality HR services in a fast paced, highly dynamic/changing environment
Demonstrate leadership skills with a focus on developing talent within the organization
Demonstrated polish and professionalism at all times even when engaging with leaders and team members with differing points of view
Proven negotiation skills with the ability to gain agreement while keeping both the client and the goals of the Global HR Operation organization in mind
Efficient skills in Microsoft Office and technical aptitude with HR information systems
- フィットする人物像
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Effective problem solving, conflict resolution, networking, continuous improvement, and technical aptitude skills
Ability to work in an organized and logical manner and with flexibility to adapt to change when necessary
Demonstrate strong sense of initiative and urgency, with the ability to follow up on outstanding matters efficiently
A high ability to manage execution and manage multiple demands
Be able to build strong relationships and trust throughout the organization
Ability to adjust to change in a positive, productive manner
Ability to guide teams and employees to drive organizational performance
Ability to build a cohesive team while maintaining productivity
Ability to multi-task in a rapidly changing work environment
Ability to maintain a high level of confidentiality
- 雇用形態
- Full-time employee
- ポジション・役割
- Global HR Operations Manager
- 勤務地
- Tokyo
- 年収・給与
- JPY 10,000,000 - 12,000,000 (Experiences and skills will be considered)
- 待遇・福利厚生
- Social insurance
- 休日休暇
- Full 2 holiday week system (Sat/Sun) national holidays, New year’s holiday, Annual Leave
- 選考プロセス
- Resume screening and 2-3 interviews
