【英語を活かす】シニアマネージャー/ Senior Manager Multinational technology companyの転職・求人情報 31345744

募集要項

募集背景: A multinational technology company is looking for a Senior Manager. The selected candidate will lead regional transformation projects to enhance customer experiences. This is a hybrid role.

仕事内容: A multinational technology company is looking for a Senior Manager.
Responsibilities:

* Lead regional transformation projects to improve customer experiences
* Define effective pilots to test hypotheses and share best practices
* Manage stakeholders to ensure project success and alignment
* Establish relationships with delivery owners to drive service improvements
* Introduce best practices for customer experience transformation
* Drive service harmonisation initiatives across various entities

Requirements:

* More than 10 years of experience in product support functions (parts management, contact center, customer experience, field and repair center, etc.)
* Experience with global MNCs is preferred
* Prior experience in leadership and managing a large team
* Possess valid project management certification is a plus
* Business level Japanese; proficient in written and spoken English

応募資格

必須: More than 10 years of experience in product support functions (parts management, contact center, customer experience, field and repair center, etc.)

事業内容・会社の特長: A large multinational technology company responsible for producing a variety of computer hardware and electronics products. This organisation operates a vast network of employees numbering in the tens of thousands.

Keywords:

上級管理職, リーダーシップ, トランスフォーメーション, 顧客経験, 求人, 外資系

2112840/001