【英語を活かす】デジタルカスタマーエンゲージメントアソシエートディレクター/ Digital CX Engagement AD Global pharmaceutical companyの転職・求人情報 30847977

募集要項

募集背景: A renowned pharmaceutical company is looking for an Associate Director of Digital Customer Engagement. The selected candidate will develop and implement strategies to enhance digital customer experiences across all platforms.

仕事内容: A renowned pharmaceutical company is looking for an Associate Director of Digital Customer Engagement.
Responsibilities:

* Create and execute digital engagement strategies to improve customer interactions across all digital channels
* Analyse and map the customer journey to enhance the digital experience
* Develop and optimise digital solutions for websites, social media, and email, aligning with content strategies
* Manage owned, paid, and earned digital channels to ensure a cohesive customer experience
* Oversee digital engagement operations, including project management and resource allocation
* Monitor digital engagement metrics and make data-driven improvements

Requirements:

* Bachelor's degree or above in Marketing, Communications, Business, or a related field
* Practical experience in digital marketing or customer engagement
* Hands on experience in operational management
* Previous people management experience
* Experience in omnichannel marketing strategies and CRM systems
* Strong understanding of digital trends
* Proficiency with digital analytics tools
* Possess a valid certification in digital marketing or related fields
* Native level Japanese; business level English

応募資格

事業内容・会社の特長: A reliable supplier of pharmaceutical solutions and high-quality medicines for decades. With a clear vision and a commitment to improvement, the company is recognised as a leader in its field.

Keywords:

デジタルマーケティング, 顧客エンゲージメント, オムニチャネル, 分析, マーケティング戦略, 求人, 外資系

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