Customer Engagement Manager | Non line manager |… 日本ベーリンガーインゲルハイム株式会社の転職・求人情報 30847567

募集要項

仕事内容: 日本ベーリンガーインゲルハイム株式会社での募集です。
デジタルマーケティングのご経験のある方は歓迎です。
【JOB DETAILS】
Customer Engagement Manager
Omni Channel Experience Group Customer Experience Excellence Department
Human Pharma Operations Division

【Role Purpose】
・The Omnichannel Customer Engagement Manager drives a new level of customer centricity and customer engagement through promotion of excellence in the design development execution analysis of omnichannel customer engagement in partnership with brands and business units. This individual plays a key role in providing an exceptional customer experience as the lead to help the business identify act on opportunities to provide a more seamless customer experience.

・The CEM contributes to the development of the integrated customer plan （tactical） in close collaboration with the business and Human Pharma Operations. The CEM leads the omnichannel campaign planning process working collaboratively across functions.

・Working as a valued business partner this role has a significant contribution …

応募資格

必須: 【Qualifications】
Background / Knowledge
・Prior experience in Digital Marketing
・Demonstrable experience with knowledge and experience of:
　　 Design planning delivery of multichannel and / or digital marketing campaigns
　　 Website development including content management
　　 Email marketing campaigns including campaign management system（s）
　　 Measuring reporting on campaign analytics KPIs
　　 Modern web / digital design UX principles
　　 Experience implementing CRM driven marketing campaign automation process platforms
　　 Project management （knowledge of Agile / Lean / Scrum is a plus）
・Understanding of the key channels digital platforms for customer engagement planning execution
・Deep knowledge of Global ICP planning requirements
…

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面談の際に、採用担当者からお聞きした情報やコンサルタント自身が感じた選考のポイントを皆さまへお届けします。

休日休暇: 【有給休暇】初年度 10日 3か月目から
【休日】完全週休二日制
年末年始
完全週休二日制年末年始
祝日、創立記念日（7/1）、セレクト休日、祝日が土曜に重なった場合は翌労働日が休日、リフレッシュ休暇、慶弔休暇
【有給休暇】入社月により支給日数が異なります