募集要項
- 募集背景
- A global electronic solutions provider is seeking a Technical Account Manager. The successful candidate will oversee the delivery and performance of Sentinel products and services, ensuring high customer satisfaction and adherence to service level agreements.
- 仕事内容
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A global electronic solutions provider is seeking a Technical Account Manager.Responsibilities:
* Work with assigned accounts to achieve their goals and demonstrate new product features
* Conduct regular health checks and review customer environments to meet KPI expectations
* Implement technical upgrades to enhance functionality
* Ensure services are consistently upgraded and meet SLA requirements
* Identify solution gaps and provide feedback to the Product Management team
* Propose innovative solutions and secure buy-in from key stakeholders
Requirements:
* Experience in a large multinational company
* 5-7 years of experience in a high degree of customer interaction and account management in a technical setting
* Prior programming experience (- C, C++, C#, .NET, or Java)
* Proven experience in troubleshooting technical problems
* Background in Linux, Unix, or Solaris
* Fluent level English
- 応募資格
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- 必須
- 5-7 years of experience in a high degree of customer interaction and account management in a technical setting
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY10,000,000.00 - JPY15,000,000.00 （年収）
- 休日休暇
-
weekends off, public holidays, paid holidays
