一般事務・営業事務・営業アシスタント・営業・アシスタント・Assistant・Sales Adminの転職・求人情報 29049125

募集要項

募集背景: We are currently looking for a Sales Operations Administrator join our team. You will be responsible for being the enhanced support for large IT customers in Japan for Exam Voucher transactions. This role is responsible for working with internal teams and systems to ensure orders are being processed and invoiced in a timely manner, working with customers to setup accounts, respond to questions/concerns, monitor key order metrics, and complete some accounting monitoring activities.

仕事内容: Support Top International IT company with their project.
• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Act as support bridge between local customers and global support teams, Setup outbound meetings with clients to review questions and issues and coordinate product and system demos with customers
• Manage sales process operations and coordinate legal/functional documentation for sales process.
• Monitor performance indicators, manage sales tracking tools and report on important information
• Stay up to date with new product and feature launches and suggest sales process improvements

応募資格

必須: • Proven work experience as a Sales support specialist, Sales support associate, or Customer Service associate
• Excellent communication skills in both Japanese and English
• Understanding of legal/functional paperwork around sales processes in Japan
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Analytical and multitasking, Teamwork and motivational skill

雇用形態: 1 year contract employee, renewable and possibility to convert to full time employee

待遇・福利厚生: - All types of insurance, health insurance, unemployment insurance etc
- Commuting allowance
- Work from home 3-4 days a week
- English working environment
- Paid leaves, sick leaves
And more

選考プロセス: - 1st interview with HR
- 2nd interview with hiring manager
- Final interview with APAC

事業内容・会社の特長: The real-life impacts of professional certification are clear. We provide expert testing services for the entire exam lifecycle to help your candidates move from potential to progress, while driving your certification or licensure program to new heights. As your partner in testing — delivering millions of exams annually — we continually push the limits by developing secure exam delivery options and innovative testing methods to help you achieve your goals. Because we know that by working together, challenging the status quo and fostering new possibilities, we will collectively move forward.