募集要項
- 募集背景
- 非公開情報も含むため、詳しくは求人紹介時に担当コンサルタントよりご案内いたします。
- 仕事内容
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グローバル補聴器メーカーでの募集です。JOB SUMMARY DESCRIPTION / PRIMARY PURPOSE OF JOB
カスタマーサービスのご経験のある方は歓迎です。
This position is responsible for coaching and managing their team of Customer Service Representatives while maintaining the highest level of service for our customers. This position will be responsible for setting the standard for attitude and maintaining the culture within the department. Exemplifying a ‘team first’ mentality and acting as a servant to the team will also be key responsibilities in this position. Set goals assess quality and make decisions that support our mission to serve our customers better than anyone else.
JOB RESPONSIBILITIES/RESULTS
・Set the standard for attitude within the department
oFoster an environment where positivity is the norm
oUtilize a 'team first' mentality in every aspect of your daily activities and in every decision made
oIdentify and address areas for improvement
oExemplify and reinforce the Customer Relations Golden Rule
・Customer Relations Golden Rule: pass pos…
- 応募資格
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- 必須
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JOB REQUIREMENTS
Minimum Education Certification and Experience Requirements
・ Education
o Bachelor’s Degree preferred or equivalent business experience
・ Experience
o Minimum 3 year management experience.
o Minimum 3 years’ experience working in a hearing aid manufacturing or dispensing environment preferred.
Knowledge / Technical Requirements
・ Expert knowledge of software systems including Microsoft Office applications
・ Experience SFDC or other CRM
Competencies Skills Abilities
・ Strong Leadership and communication skills
・ Ability to organize and execute a plan and strategy
・ Strategic thinker w/ proven project management skills
・ Excellent oral and written communication abilities; ability to function as a self starter and with…
- フィットする人物像
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面談の際に、採用担当者からお聞きした情報やコンサルタント自身が感じた選考のポイントを皆さまへお届けします。
- 雇用形態
- 無期雇用
- ポジション・役割
- Manager Customer Service
- 勤務地
- 神奈川県
- 勤務時間
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【就業時間】08:30 ~ 17:30
【労働時間制等】管理監督職
- 年収・給与
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【年収】600万円 - 850万円
- 待遇・福利厚生
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【通勤手当】全額支給
【社会保険】健康保険
厚生年金
雇用保険
労災保険
- 休日休暇
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【有給休暇】初年度 10日 1か月目から
【休日】完全週休二日制
土
日
祝日
夏季休暇
年末年始
- キャリアパス・評価制度
- 【昇給】年1回 (月)