募集要項
- 募集背景
- The Customer Outcomes Senior Technical Consultant (ITOM) is responsible configuring ServiceNow Platform (IT Workflow and Platform) based on leading practices to provide a solution that achieves customer outcomes.
- 仕事内容
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The Senior Technical Consultant is the functional and technical expert in customer engagements.・Participate in workshops with customers to assess current processes and establish future-state processes.
・Design and deliver ServiceNow ITOM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
・Provide oversight and unit testing of code developed by partner or customer employees.
・Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
・Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
・Provide feedback to product development to improve the product based on experiences gained with customers.
・Maintain skills / certifications on ITOM.
- 応募資格
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- 必須
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・Authrized in working in Japan
・8+ years experience as part of a professional services organization; or equivalent education/experience
・Must have Agile development experience
・Must have programming language in Javascript
・Creative with comfort running projects independently
・Success driving complex issues through analysis and resolution
・Experience working collaboratively
- 歓迎
- ・ServiceNow certifications is a plus
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 勤務時間
-
専門業務型裁量労働制
1日のみなし時間 8時間00分
- 年収・給与
-
年俸1200万円~
※経験・スキルを考慮の上、規定により決定します。
- 待遇・福利厚生
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【保険制度】
・健康保険
・厚生年金
・雇用保険
・労災保険
団体保険
確定拠出型年金(Japan401K)
一時金
通勤手当など
- 休日休暇
-
■有給休暇- 10~20日(毎年20日付与。入社初年度は入社日により日数按分あり)
■完全週休2日制(土・日)
■祝日
■年末年始休暇
■慶弔休暇
■産休育休・介護休暇(取得実績あり)
■その他の休暇(傷病休暇、結婚休暇等)
- 選考プロセス
-
人事とのカジュアル面談
1次面接:採用マネージャー(日本語または英語での面接)
2次面接:パネルインタビュー(アジェンダに応じてプレゼンテーションの実施)
*状況に応じてオプションの面接があります。