募集要項
- 募集背景
- An international IT services company is looking to fill a Customer Success Manager position. The selected individual will be overseeing the success of a designated portfolio of local customers. This position is based in Tokyo.
- 仕事内容
-
An international IT services company is looking to fill a Customer Success Manager position.Responsibilities:
* Oversee client renewals and sales of solutions
* Facilitate communication between key management and clients
* Assist key stakeholders to determine their digital transformation needs
* Determine clients' business challenges
* Develop and manage a strategic success plan
* Build and manage relationships with key stakeholders
Requirements:
* Experience establishing relationships at the most senior IT and business levels
* Prior experience with account portfolio planning and prioritisation
* Ability to communicate with key executives
* Understanding of business procedures, business applications, and automation
* Proven digital and mobile experience is ideal
* Proficient in written and verbal Japanese and English
- 応募資格
-
- 必須
- Experience establishing relationships at the most senior IT and business levels
- 歓迎
- Proven digital and mobile experience is ideal
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY12,000,000.00 - JPY20,000,000.00 per annum