募集要項
- 募集背景
- An international software development company is looking for a Premier Service Delivery Manager. The successful candidate will manage and implement support services for customer networks.
- 仕事内容
-
An international software development company is looking for a Premier Service Delivery Manager.Responsibilities:
* Advise customers as a trusted partner
* Collaborate with Technical Assistance Center to resolve problems
* Lead client teams to achieve objectives
* Resolve network-related concerns and propose solutions
* Comprehend client organisation and network implementation
* Conduct bug scrub and RCA report
* Manage product deployment and other services as a project lead
Requirements:
* 3-7 years of professional experience
* Experience in SP or DC customer-facing support
* Understanding of TCP or IP fundamentals
* Familiarity with Router and Switch hardware architecture
* Background with wireless product
* Native level Japanese; business level English
- 応募資格
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- 必須
- 3-7 years of professional experience
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- JPY11,000,000.00 - JPY13,000,000.00 (年収)
- 休日休暇
- weekends off, public holidays, paid holidays