募集要項
- 仕事内容
-
You will be in charge of managing and growing a designated portfolio of clientsbe responsible for:
• Consulting & strategic recommendations
• Maximizing sales revenue and most importantly, upholding high standards of customer service
• Interaction and follow-ups with clients and vendors
• Identify existing and new client opportunities to promote growth, structure proposals, work with internal support functions, negotiate / manage client and vendors agreements
• Build positive, long-lasting relationships with our vendors base through frequent engagement & numerous customer touch points
• Provide timely assistance and support to clients regarding their queries, making sure to prioritize client satisfaction
• Proactively identify issues that may impact a renewal, and engage all available resources to resolve any knots
• Actively track campaigns flow, ensuring activity and engagement levels are kept high with both clients and vendors
• Build and grow relationships within the vendors at all levels
- 応募資格
-
- 必須
-
• Keen understanding & interest in the advertising ecosystem,
• Bachelor’s Degree in any discipline with strong academic results,
• ~2 years of work experience in client servicing / client facing roles, ideally in account management, sales or business development roles,
• Familiar with critical account management responsibilities such as retention of clients, up-selling and cross-selling across your client pool,
• Japanese native level and English business level.
- フィットする人物像
-
• Energetic, curious and solution focused
• Passionate about building relationships along with excellent interpersonal skills,
• Strong empathy for customers, plus a passion for influencing customer revenue and growth,
• Ability to think outside the box as needed with an instinct for creativeness,
• Solid organization and prioritization skills
• Excellent presentation and communication skills
• Strong team spirit and integrity
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- 500万円程度(スキル・ご経験により決定)
- 待遇・福利厚生
- 社会保険完備
- 休日休暇
- 完全週休二日制(土曜、日曜、祝日)、年末年始休暇、年次有給休暇