募集要項
- 仕事内容
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Customer Support (New Department):
・Handle and clarify inquiries, requests and issues raised by existing customers concerning both product/service and treatment plan.
・Lead and manage customer problem-solving cases liaising/coordinating with both Japan team (sales, treatment support specialist, and clinical advisor) and regional counterparts.
・Regularly monitoring CS-related KPIs and contribute ideas and suggestions for further improving CX
- 応募資格
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- 必須
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・English reading writing, speaking and listening (business)
・Microsoft Office skills, including Word, Excel, and PowerPoint
・2 years of working experience in CS lead role
- 募集年齢(年齢制限理由)
- To promote career development through long-term service. （長期勤続によりキャリア形成を図るため）
- 雇用形態
- Shokai yotei haken (紹介予定派遣)
- 勤務地
- Tamachi, Minato-ku, Tokyo
- 年収・給与
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Temp staff：1800 yen/hour ＋ commute allowance
After conversion to perｍ：depending on experience and skills
- 待遇・福利厚生
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Social insurance
Annual leave (15 days annual leave for 1st year as temp staff)
- 休日休暇
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Mon-Fri, 5 days per week
9:00-18:00, or 8:30-17:30
