募集要項
- 募集背景
- A worldwide provider of network solutions is searching for a Field Service Manager. The candidate selected for this position will be tasked to manage all customer service matters to ensure customer satisfaction.
- 仕事内容
-
A worldwide provider of network solutions is searching for a Field Service Manager.Responsibilities:
* Improve customer retention by fulfilling customer requests
* Prepare regular performance reports
* Manage customer enquiries and troubleshooting matters
* Monitor the successful delivery of services and support
* Support the sales team with customer meetings
* Ensure that quality and performances of service are in line with agreed standards
* Foster good relationships with customers
Requirements:
* Bachelor's degree or above in engineering or business administration
* Prior experience in customer handling in a multinational environment
* Knowledgeable about maritime or merchant markets
* Understanding of network, telecommunication, and satellites
* Expertise in MS Office Suite
* Strong analytical and communication skills
* Excellent in written and oral English
- 応募資格
-
- 必須
- Prior experience in customer handling in a multinational environment
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Tokyo
- 年収・給与
- JPY7,000,000.00 - JPY10,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇