募集要項
- 募集背景
- A Customer Success Manager position is now available at an international cyber-security company. The ideal candidate will act as a valued advisor for clients to generate customer satisfaction.
- 仕事内容
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A Customer Success Manager position is now available at an international cyber-security company.Responsibilities:
* Promote the use of the company's solution within designated accounts
* Support clients in creating customer security strategies
* Drive customer renewal success with sales colleagues
* Keep a close track of adoption rates
* Recognise potential account issues
* Ensure smooth customer onboarding processes with internal colleagues
Requirements:
* 6+ years of experience working in a customer-facing role
* Expertise in relationship management
* Advanced interpersonal and presentation skills
* Valid work permit in Japan
* Japanese proficiency
- 応募資格
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- 必須
- Expertise in relationship management
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Osaka
- 年収・給与
- JPY7,000,000.00 - JPY16,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇