募集要項
- 仕事内容
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・ Support to develop management day－to－day website（s） operations including site development, site functionality, order fulfillment, customer service, and merchandising.
・ Perform site merchandizing to make sure assortment placement based on inventory on site is ideal for achieving sales target and growth.
・ Plan and conduct digital marketing activities to obtain new customers while keeping high engagement with existing customers.
・ Identify, track and resolve technical issues within our platform with global technology team.
・ Participate in global E－commerce meetings/calls to provide valuable feedback and join strategy discussion.
・ Help with offline E－commerce operations, including order/fraud reviews, check－out on systems and address customer inquiries, when needed.
・ Support to manage fulfillment ＆ customer service agency, enhance Customer Service and Customer satisfaction where needed.
…他
- 応募資格
-
- 必須
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・ Prior ecommerce experience. （Working with global team is preferred）
・ Must be able to communicate in English in reading, writing, and speaking.
・ Familiarity with EC－related systems. （Salesforce, OMS/WMS, SAP, Google Analytics, POS etc）
・ Must be team player, multi－task, well－organized, detail－oriented and proactively find the solution tomeet the goal.
・ Experience on creating and maintaining in 3rd party EC marketplaces is plus.
・ Knowledge on SNS platforms such as Instagram/facebook and LINE, and understanding of business operations on those platforms is plus.
・ Experience in utilizing HTML and JavaScript is plus.
・ Love fashion, Luxury related industry.
- 募集年齢(年齢制限理由)
- 25歳 ～ 35歳 （長期勤続によりキャリア形成を図るため）
- 雇用形態
- 正社員
- 勤務地
- 東京都
- 年収・給与
- ～600万円
- 待遇・福利厚生
- 会保険完備、交通費支給、リモートワーク制度：有、社員割引制度
- 休日休暇
- 年間休日120日、完全週休2日制（土日）、祝祭日、有給休暇、慶弔休暇、・育児・介護休業
