募集要項
- 募集背景
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外資系上場企業。テレワーク可能。部下4名を管理しながら社長へ直接レポートするポジション
Your new company
Our client is a very successful global employer benefits service provider. Headquartered in Europe, this company has over 10,000 employees in 40+ countries. They have been expanding their client base and service lines in Japan and you will be playing a critical role supporting the growth.
- 仕事内容
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Your new role
As Operations Manager, you will be responsible for clients and users of their benefits solutions. You will be covering the following areas:
- Client onboarding and support
- Manage a team of 4 staff
- Manage inquiries, FAQ, ad-hoc issues
- Effectively manage database, shipping, and vendors
- Manage stock
- Advise and support sales team and company President on service improvements
What you'll need to succeed
-3+ years’ as a Customer Service Manager or Operations Manager
-Strong internal and external communication skills
-Native level Japanese and business English (written and orally)
-Must be a current resident of Japan and will not require visa support
What you need to do now
If you're interested in this role, click 'apply now' and send a copy of your updated English and Japanese CV to Saehena.Hong@hays.co.jp
- 応募資格
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- 必須
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What you'll get in return
-Salary up to 9M
-Permanent position
-Social Insurance, Health Insurance, Paid leave, Work From Home OK on a scheduled basis
- 雇用形態
- Perm
- 勤務地
- 東京都
- 年収・給与
- 500万円 ~ 949万円