募集要項
- 募集背景
- A fast-growing AI company is searching for a Customer Experience Manager. In this role, you will be accountable for delivering high-quality products and solutions to key customers and business partners across Japan.
- 仕事内容
-
A fast-growing AI company is searching for a Customer Experience Manager.Responsibilities:
* Define customer and market needs
* Promote new features
* Oversee key metrics to drive customer success
* Lead gap analysis with internal colleagues
* Liaise with cross-divisional teams to create product roadmap
* Ensure smooth collaborations among teams
Requirements:
* Prior experience in agile business analysis, customer experience or insights analysis, ideally for a Japanese company
* Start- up experience
* Ability to work in a multicultural environment
* Documentation, presentation and persuasion skills
* Customer facing skills
* Fluent level written and oral English and Japanese
- 応募資格
-
- 必須
- Start- up experience
- 歓迎
- 英語力必要。その他は詳細からご確認ください。
- 雇用形態
- Permanent
- 勤務地
- Osaka
- 年収・給与
- JPY6,000,000.00 - JPY8,000,000.00 per annum
- 休日休暇
- 完全週休2日制, 土日祝日休み, 有給休暇
